How to Fix Disney+ is Not Available On This Chromecast Device Issue [ Resolved ]
OTT platforms became more popular during the lockdown. We all were forced to stay at home and thanks to the OTT platforms that we could kill some of our boredom. One such OTT platform is Disney+ and it has a large variety of shows and movies for entertainment lovers. If you are a Disney+ user then you must have encountered the error which reads ‘Disney+ is not available on this Chromecast device.’ In this article, we are going to tell how you can resolve this issue in very little time
Well, there can be multiple reasons that your Disney+ is not working on the Chromecast. There can be various reasons for this technical error, either it can be from the server-side or the problem can also be in some specific content that you are playing on Disney+.
1. Check your Disney plus Servers
When you see the message ‘Disney is not available on this Chromecast device’ it can be possible because of server errors. Check the servers for errors. You can use Downdetector, it will help you to check if the servers are working properly or not. If the issue is because of servers it will automatically be resolved, when the servers are up again
2.Stream Some Other Content
One of the reasons can be that there is a problem with a single content on this OTT platoform. To check this you can try streaming some other content and see if the problem persists or not. If there is a problem only in a specific content you will be able to identify
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4. Try Removing Special Characters from the Device Name
Another reason for the problem ‘Disney+ is not available on this Chromecast device‘ can be the usage of special characters in your device name. Make sure that your device name does not contain any special character because Disney + has not been designed in such a way. To resolve this issue, you have to:
Step1 go to Google Home app
Step 2 select your Chromecast device
Step 3 Make the necessary changes and remove any special character if there is any. We hope that doing this will help you resolve the issue
4.Check Your Internet Connection Speed
Sometimes the error might be coming because of your internet connection speed for smooth streaming of Disney Plus shows and movies you must have a good internet speed of at least 4 to 5 Mbps check some other websites and platforms to see if the internet is working correctly or not if you are facing internet connectivity issue you can contact your internet service provider
4.Login in again after logging out
Another method that you can try to resolve the issue is to log out from the Disney + application and log in with your credentials again. Many times doing this thing solves the problem. To do this:-
Step 1: click on on the avatar from the navigation bar
Step 2 click on the logout option
Step 3: Now use your login details again and click on login we hope that this also problem
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4. Delete cache data from your ChromeCast
Cache saves data for different applications so that you can save your time and does not have to to provide the data again and again. Sometimes the cache data experience a a problem because it saves pages that are having glitches or errors or the page gets updated from server side.
Make sure you clear the cache data from your Chromecast and see if the problem is resolved or not. To clear your cache data from your Chromecast follow the steps listed below.
Step 1: Open your Android TV and click the menu button on your remote
Step 2: Now click on Apps then click on Show it will show you the system apps
Step 3: After doing days click on Chromecast built-in
Step 4: There you will see an option: clear Cache, with the record of the data stored on the device. click on Clear cache option.
After following the steps, you will be able to to use your Disney Plus account on your Chromecast without any problem.
5.Reboot Your Chromecast Device and Upgrade Version
If nothing works you can try this method, you can reboot your Chromecast device by following the simple steps
Step 1 Connect your Chromecast device to your smart Android TV and your internet.
Step2 Click on Google home App to cast your device
Step 3 Click on more options
Step 4 Click on the settings option and there you will see reboot option just click on reboot and update to the latest version for your Google Chromecast sometimes the older version might encounter some software issue so it’s better to upgrade your Chromecast device for the new features
6. Connect with Disney + Customer Support
If nothing out of all the methods work, you can reach out to the customer support from the Help page of their website. You can share your problems with them.
So, these were the ways to resolve the issue: ‘Disney+ is not available on this Chromecast device‘. Hope these methods will solve your Disney plus OTT error. Binge watch your favourite shows and don’t forget to subscribe to our web push notifications for more such interesting tech guides and tutorials.
